Common Questions
Here is where you will find answers to our most frequently asked questions about our lounge spaces.
We hope this helps clear up anything you're wondering about- if not, feel free to reach out!
Question:
Do your prices vary depending on event location?
Answer:
Please note that our pricing may vary depending on the location of your event. While our warehouse facility is in Daytona, Florida, we charge $0.20 per mile for travel. Since we are on tour full-time and often working from the road, the final travel cost depends on our location at the time of your event.
Because of this, we cannot provide an exact travel cost until your booking is confirmed. Once your event is scheduled, we'll be able to calculate the precise travel fees.
In addition to mileage, we also charge a $100 per day driving fee as well as our daily trailer cost at $50 a day.
Question:
Where is your company based out of?
Answer:
Our warehouse facility is located in Daytona, Florida. However, we have multiple storage facilities around the nation.
Question:
Are you able to source furniture that isn't currently listed in your inventory if we're looking for something different?
Answer:
If our current inventory does not match your vision, we're more than happy to source exactly what you're looking for. We take pride in bringing your event to life by providing whatever you need, even if it requires custom-made pieces. No matter the request, we'll make it happen.
Question:
Once you get to the site, how many days does setup usually take?
Answer:
Our setup timeline depends on the scale and specifics of your event. The number of lounges, decor elements, and any custom builds all factor into how much time is needed. Some events may require just a single day for setup, while others with larger or more complex designs can take up to three days.
While same-day load-ins are possible for smaller setups, larger events will require multiple days to ensure everything is executed seamlessly.
If your venue booking doesn't allow for extended setup time, we can accommodate tighter timelines by bringing in additional staff to get the job done efficiently. However, please take note that expedited setups requiring extra labor will incur additional costs.
Question:
Do you provide sponsors for your lounges, or is that typically arranged by the event organizers?
Answer:
Sponsors featured in our lounges are typically arranged by the event organizers. As such, we do not control which sponsors will be included. However, once confirmed, your event sponsors become our top priority.
It's essential that we are informed in advance of which sponsors will be placed in our space so we can represent and accommodate them appropriately. Our goal is to ensure every sponsor is showcased with the attention and care they deserve.
Question:
What forms of payment do you accept, and do you offer payment plans?
Answer:
Invoices are sent via email and include a secure payment link for your convenience. We accept payments by credit card or Zelle.
Please note that we do not offer payment plans, and full payment is required prior to the event. Thank you for your understanding and cooperation!
Question:
What is your policy if any furniture is damaged on-site during the event?
Answer:
All of the furniture we provide is delivered in excellent condition. While we understand normal wear such as minor spills or surface dirt may occur, any significant damage, especially damage that renders a piece unstable or unable to stand on its own will require compensation.
This policy is clearly outlined in the contract you'll sign prior to our arrival. If any furniture is damaged beyond repair due to negligence or misuse by event attendees, you will be responsible for covering the full replacement cost of the item.
Question:
What is the typical average price for a lounge with around 4 seating areas?
Answer:
A standard lounge setup with around four seating areas typically includes anywhere from 4-8 couches, depending on how many guests you'd like to seat comfortably. On average, couches rent for about $100 each, accent chairs, for $50, ottomans around $30, and coffee tables around $50. Of course, the final selection depends on your vision and the overall aesthetic you're going for.
The average total cost for a setup like this ranges from $1,000 - $2,500. This estimate includes not just the furniture, but also elements like lighting, greenery, and the thoughtful design that brings everything together.
Please note travel costs are not included into this range, that is dependent on your event location.
We're happy to work with you to create a customized setup that aligns with your style and budget while still delivering a standout experience.
Question:
Is bundle pricing available if we require multiple lounge installations across the venue or wish to rent your full furniture catalog?
Answer:
We do not offer bundle deals for multiple lounge setups placed throughout a venue, as this requires additional labor, coordination, and time. Each lounge is treated as a separate setup due to the extra work involved.
However, we do offer a 15% discount on furniture rental if you choose to rent all of the prices included in a design package. Please note, this discount applies to the furniture rental only and does not cover labor or travel costs.
We're always happy to work with you to create a setup that fits your needs while keeping everything transparent and fair.
Question:
Is it possible to rent the furniture only and handle the setup ourselves?
Answer:
As a rental company, we do offer the option to rent our furniture without our full design and setup services. However, please not that our furniture does not come pre-assembled. We require our team to deliver and assemble the pieces on-site before you place or arrange them.
You'll also receive a contract outlining proper care and handling instructions. Some of our pieces are delicate and need to be moved with extra care to avoid damage. This ensures everything stays in great condition and ready for use throughout your event.
Question:
Is there a way to preview what the lounge looks like before arriving on-site?
Answer:
Yes. Before our arrival and your approval of the layout, we provide a complimentary render to ensure you're happy with the overall design and vision. These visual layouts are free of charge and an important part of our process. Additionally, we offer the capability to create highly accurate 3D models of anything you envision, so dimensions and items are precise, eliminating any surprises.
You can find examples of our renders on our Visual Layouts page for you to browse and get a better sense of our work.